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Referral partners / CPAs and accounting firms

CPA and accounting firm referral partnerships

Referral partnerships for firms that know their clients' numbers.

Processing statements explain deposit differences, transaction charges and recurring payment costs. Accounting firms, bookkeepers and advisers can introduce clients for a separate processing review, under written terms that respect your professional rules.

Why partner

Sometimes it starts with a reconciliation question.

  • Spot payment issues during everyday accounting work
  • Offer eligible clients a separate processing review
  • Keep your professional advice independent
  • Explore permitted referral arrangements in writing

Nationwide

Businesses in every state

Free

Statement reviews for your clients

$500

Rate guarantee*

B2B

Built around your relationships

The program

What is a CPA referral partnership with a merchant services provider?

An approved arrangement where eligible accountants introduce clients to Upward Merchant for processing cost reviews or payment technology. You keep providing your own services. Any compensation, disclosures and confidentiality terms are set in writing, and a client doesn't necessarily need a new processor.

Where it fits

Six processing issues that show up in a client's books

1

Deposits that don't match sales

Settlements, refunds, fees or timing haven't been reconciled.

2

Fees lumped together

Processor charges hide what is card network cost and what is markup.

3

Processing costs rising faster than sales

Card mix, ticket size, disputes, pricing or new add-ons may be the cause.

4

Duplicate or surprise charges

Terminal, gateway, software or PCI fees show up on more than one statement.

5

Chargebacks and refunds misclassified

Disputes, reversals and recoveries need careful categories.

6

Clearing accounts that won't reconcile

Cutoff timing, missing settlements, reserves or posting errors.

A quick way to size it up: processing fees divided by matching card volume, times 100, gives an effective rate. It is a starting point, not a quote.

Real examples

When a referral meets a real client need

The cost review

A restaurant owner asks why fees went up. If the owner wants one, you suggest a separate pricing review.

The new location

A retailer opening a second store has questions about terminals, POS and settlement reporting.

The reconciliation problem

Poor processor reporting slows the books. Better reporting tools may help before any switch.

The ecommerce move

A service business starting online payments needs a gateway with clean refund and settlement records.

What you can offer

More business needs. More ways to help.

We look at each business on its own and recommend what fits, not a one-size-fits-all package.

Ground rules

Independence, confidentiality and professional standards

Attest independence and commissions

Professional standards may bar commissions for some audits, reviews and compilations. We never pay where rules prohibit it.

Disclosure and objectivity

Where commissions are allowed, disclosure may be required. Check your state board rules too.

Client and tax confidentiality

Tax returns, payroll records, bank details and workpapers are never shared automatically.

Separate professional duties

A referral never shapes accounting judgments or claims about tax treatment or savings.

Client permission first

Clients authorize every introduction. A standard introduction needs no financial records.

Clear roles

You keep your accounting work. We handle the merchant services we provide.

How it works

How a referral partnership works

It starts with a no-pressure conversation. If it's a good fit for both of us, we set it up together.

1

Discuss practice fit

Your services, client types, attest work and common payment questions.

2

Confirm permitted terms

Professional rules, confidentiality, disclosures and written procedures.

3

Make approved introductions

With permission, introduce interested clients without extra records.

4

Keep defined roles

We handle merchant activity, and any compensation follows signed terms.

FAQ

Frequently asked questions

Can bookkeeping firms refer clients?
Yes, qualifying bookkeeping firms can, with client-authorized introductions.
Can CPA firms receive recurring referral commissions?
Sometimes. Certain attest engagements and professional standards can prohibit them, and disclosure may be required.
Why don't net deposits match gross card sales?
Refunds, chargebacks, fees, reserves, adjustments and timing all create differences.
Is every fee increase a sign of overpricing?
No. Volume, card mix, ticket size and disputes can all explain increases.
Will changing processors fix a clearing account?
Not by itself. Find the real cause first, like cutoff differences or posting errors.
Does a client have to replace their processor?
No. A statement review or options discussion can come first.
Can an accountant share tax returns or bank statements with you?
Only when needed and properly authorized. A standard introduction doesn't require them.
Does the accountant have to become a salesperson?
No. You make authorized introductions and we handle the merchant side.
Get started

Let's explore a referral partnership.

Banks, credit unions, software companies, associations, accounting firms, suppliers and other B2B companies: tell us about your business and what you'd like a partnership to do.

  • No cost and no obligation to talk
  • A real person reviews every inquiry
  • We'll reach out within a few business days

Please don't send client account records, card numbers or passwords.

Partnership inquiry

Fields marked * are required.

We only use your details to follow up on your inquiry. See our privacy policy. Sending an inquiry doesn't create a partnership or guarantee compensation.

Services are subject to eligibility, provider availability, approvals and contract terms. Business funding depends on lender underwriting. Savings, referral income and other results are not guaranteed. Partner compensation is governed by a written agreement and by applicable laws, regulations, card network rules, institutional policies and professional obligations. Financial institutions and licensed professionals should review their own requirements before taking part. Upward Merchant is not a bank, and payment processing is not a deposit or FDIC-insured product. *Requires a recent processing statement from your current provider. See guarantee terms.